Competition is fierce to acquire and keep customers, where consumer expectations are high and a personal touch is demanded. Do you share the same challeneges as other carriers and what are the latest and greatest technologies and techniques to interact with your customers when questions arise? Join us for a presentation on customer care trends and listen in on a panel discussion of care employees to hear straight from pracitioners on their daily challenges and experiences.
- Understand current care challenges and how they’re being met.
- Get a glimpse of latest care trends and techniques to engage customers.
- Hear first-hand experiences and opinions from customer care employees.