Positive customer experience is driven by excellent network performance. This session will review a variety of tools and processes available to allow your technical staff to proactively manage and evolve your network to achieve optimal performance.
- Data trending over time allows you to be proactive.
- How do you define and quantify excellent network performance?
- What KPIs matter the most?
Husam Shukhaidam, US Sales Consulting, Nokia – moderator
Kevin Folk, VP Wireless Network, Shentel
Bassam Harb, Analytics Services Sales Program Lead, Nokia
Mykola Konrad, Vice President of Product Management, Ribbons Communications
Anneli Larsson, VP Business Development, Ericsson